Jan Roovers Associates, Inc.
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Statistical Process Control (SPC)

Controlling the process leads to better products.
Controlling products does not lead to a better process!

Quality management system (QMS) standards include direct and indirect references to SPC. Please refer to the following documents:

  • ISO 9001:2015, Page 17, Clause 9.1.3: Analysis and evaluation (NOTE)
  • IATF 16949:2016, Page 48, Clause Identification of statistical tools and Application of statistical concepts

The overall goal of SPC (including other statistical techniques) is to gain understanding of the process and its variation. This understanding must become the basis for action. This action must lead to reduction in process variation, resulting in continual improvement of the process and products. As is the case with all other quality-related initiatives, success of SPC depends greatly on top management's commitment and their visible, unwavering support.

Some of the benefits of SPC:

  • Understanding of process variation and its contributing sources
  • Quick response to statistical signals (changing process conditions) before nonconforming product is produced
  • Improved quality, reliability and process capability
  • Reduce inspection as a way to manage quality

Jan Roovers Associates, Inc. has trained hundreds of people in the implementation of statistical techniques such as SPC. We encourage our course participants to bring their SPC charts and related documents to the course. Our willingness to review and discuss company-specific SPC issues has earned us very positive feedback.

Our most requested course is the 3-day SPC introduction course. This course is geared (as much as reasonably possible) towards the specific needs and expectations of the participants. Small group discussions and customized (company-specific) exercises are used to help participants internalize, and immediately apply what has been taught.

Public Courses
  • SPC3 Days
On-site Courses
  • SPC (Will be customized for our Clients)3 Days
  • SPC (Overview)1 Day

For information about our SPC training programs, contact us at 704.577.5761 or via e-mail info@janroovers.com.

Public Courses
in Concord, NC
ISO 9001:2015
Internal Auditing
  • New dates will be announced soon!
  • IATF 16949:2016
    Internal Auditing
  • Will be rescheduled.
  • AIAG Core Tools:
  • Because of Hurricane Florence, this course is rescheduled for October 29-30-31
  • Geometric Dimensioning & Tolerancing (GD&T)
  • New dates will be announced soon!
  • Transition Courses:
    - ISO 9001:2015
    - IATF 16949:2016
  • Presented on-site only
  • Nonconformity
    and Corrective Action
  • New dates will be announced soon!
  • Register soon!
    What our Clients are saying about these courses...
    "A lot of student participation"
    "Great enthusiasm from Jan! He is an excellent instructor!"
    "Very beneficial course for people with little or no understanding of the standard"
    "The case studies were effective in helping me understand the audit process"
    "Very interactive, interesting and informative"
    Want to register?
    DOWNLOAD the course flyer/registration/payment form. Email to janrooversassociates@gmail.com. Thank you for your interest.
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    Site Updated on Thursday, September 13th, 2018