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Continual Improvement

The question is not, "are we improving?"
You must ask, "are we improving fast enough?"

Quality management system (QMS) standards include direct and indirect references to Continual Improvement. Please refer to the following documents:

  • ISO 9001:2015, Pages 19-20, Clause 10.3: Continual improvement
  • IATF 16949:2016, Page 53, Clause 10.3.1: Continual improvement-supplemental

Organizations large and small are expected to continually improve their processes and products. The continual improvement philosophy has an impact on customer satisfaction, satisfaction of other interested parties, profitability and longevity of the organization. Top management's commitment and active participation is essential to the success of continual improvement processes. Dr. W. Edwards Deming explains this in his book Out of the Crisis.

Some of the benefits of Continual Improvement:

  • Better quality products, produced at lower cost
  • Enhanced customer satisfaction and loyalty
  • Improved quality, reliability and process capability
  • Reducing inspection as a way to manage quality

Jan Roovers Associates, Inc. has trained hundreds of people in the design and implementation of continual improvement processes. No canned or "flavor-of-the-month" programs! We work with our clients to develop a process that would best suit the needs of the organization.

Continual improvement courses are geared (as much as reasonably possible) towards the specific needs and expectations of the organization and the participants. Small group discussions and customized (company-specific) exercises are used to help participants internalize, and immediately apply what has been taught.

  • Continual Improvement Process Design and Implementation
On-site Courses
  • Implementing Continual Improvement
    (The Improvement System)
    5 Days
  • The Seven Quality Tools3 Days
  • The Team Approach to Continual Improvement3 Days
  • Introduction to the "Seven Quality Management Principles"2 Days
  • Understanding Systems: Analyzing and Mapping Business Processes2 Days

For information about our Continual Improvement programs, contact us at 704.577.5761 or via e-mail (Preferred!) info@janroovers.com.

Live Video Courses
ISO 9001:2015
Internal Auditing
  • Cancelled
  • IATF 16949:2016
    Internal Auditing
  • Cancelled
  • AIAG Core Tools:
  • Cancelled
  • Geometric Dimensioning & Tolerancing (GD&T)
  • Cancelled
  • AIAG-VDA FMEA Courses
    - PFMEA
    - DFMEA
  • Cancelled
  • Nonconformity
    and Corrective Action
  • Cancelled
  • Register soon!
    Multi-registration discounts available!
    What our Clients are saying about these courses...
    "A lot of student participation"
    "Great enthusiasm from Jan! He is an excellent instructor!"
    "Very beneficial course for people with little or no understanding of the standard"
    "The case studies were effective in helping me understand the audit process"
    "Very interactive, interesting and informative"
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    DOWNLOAD the course flyer/registration/payment form. Email to jan@janroovers.com. Thank you for your interest.
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    Site updated on Sunday, May 1st, 2022